Shipping & Returns

Returns Policy

Marinewaze offers a return period of 30 days from date of receipt. Return Merchandise Authorization (RMA) numbers are required for all returns. Returned products must be complete in the original packaging and resalable. Special Order items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer. To obtain an RMA number, please send an email to sales@marinewaze.com and be sure to provide the original invoice number, product being returned, and the reason for return. Returned merchandise may be subject to a restocking fee of up to 15%; please contact the RMA department for details. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We offer free shipping on most of our items.
Delivery Time Varies Especially During Holidays.
We Normally Ship Out Same or Next Business Days of receiving cleared payment unless otherwise specified.
The acceptable Ship-To locations are stated in individual item listing.
We ship via FedEx in USA unless otherwise specified.
FedEx transit times will vary depending on postal operational conditions, weather conditions and/or security issues.